FAQ
Frequently Asked Questions (FAQ)
Got questions? We’ve got answers! If you don’t see what you’re looking for, feel free to contact us.
📦 When will my order ship?
Orders are processed within 1–2 business days. You'll receive a confirmation email once your order has shipped.
🚚 How long does delivery take?
Delivery typically takes 4–6 business days after your order has been shipped.
🔍 How can I track my order?
You can track your order anytime through our Track Your Order page.
🔁 What’s your return policy?
We accept returns within 30 days of delivery. Returns are free and there are no restocking fees. Final sale items are not eligible for return.
💳 What payment methods do you accept?
We accept major credit/debit cards including Visa, MasterCard, American Express, and Discover. We also support secure checkout options like PayPal and more.
📫 What if I entered the wrong shipping address?
If you notice a mistake, please contact us as soon as possible at Contact@evonix.shop or call us at +1 (217) 409-3094. We’ll do our best to update it before your order ships.
📞 How do I contact customer service?
You can reach us via email at Contact@evonix.shop, call us at +1 (217) 409-3094, or use our Contact Us form.